Shipping policy

As of March 12, 2023, UPS has changed the method by which "business day" is defined for addresses that are classified as "rural". If you are having your shipment delivered to one of the UPS designated rural areas, the delivery time may be increased by 1 or more days from the shipping option schedule that is displayed during checkout.

International Customers

International customers are responsible for any brokerage fees or customs tax fees incurred with their order, on top of the shipping costs that were paid on our website.  These fees may have to be paid once the shipment arrives in your country.  Each country is different, but it is usually a certain percentage of the total invoice value.

How long will it take to receive my order?

It depends on where you live and the method you choose to have it shipped. We ship orders received by 12 p.m. CST for standard PDR tools almost always that same day. As of March 12, 2023, UPS has changed the method by which "business day" is defined for addresses that are classified as "rural". If you are having your shipment delivered to one of the UPS designated rural areas, the delivery time may be increased by 1 or more days from the shipping option schedule that is displayed during checkout.